At GemBet, ensuring the integrity of our gaming platform is a top priority. Our Know Your Customer (KYC) Policy outlines the measures we take to confirm the identity of our users and maintain a secure gaming environment.

Verification Checks and Legal Compliance

1. User Authorization for Checks

  • Users agree to undergo verification checks, as required by GemBet or third parties, including regulatory bodies.
  • Failure to provide accurate and truthful information may lead to account termination and other appropriate actions.

2. Legal Age Verification

  • If unable to confirm a user’s legal age, GemBet may suspend the account, and if underage gambling occurred, the account will be closed.
  • Transactions made during this period will be void, and related funds will be returned.

Objective of the Policy

1. Situations Requiring Verification

  • GemBet initiates verification checks in cases of suspected fraud, money laundering, criminal activity, doubts about document authenticity, violation of service conditions, or other situations deemed appropriate.

2. Required Identification Data

  • Minimum identification data includes full name, date of birth, citizenship, address of permanent residence, and an identification number.

3. Required Documents

  • Primary documents include an actual passport or ID card and a document confirming the client’s address (utility bill, bank statement, etc.).
  • Additional documents may include a national identity card, photos with an open passport, and a photo of the bank card’s front side.

4. Source of Funds Documentation

  • Users may be asked to provide evidence of the actual source(s) of funds used for betting or playing, such as proof of earnings, bank statements, trust deeds, or proof of awards/payments.

5. Approval Criteria for Documents

  • Documents may be rejected if names or addresses don’t match, documents are illegible, or for any reasons deemed appropriate by GemBet.

Obligations: Due Diligence (DD)

1. DD Process and Record Keeping

  • GemBet customers are subject to a due diligence (DD) process, including thorough record-keeping.

Anonymous Accounts and Duplicate/Multiple Accounts

1. Prohibition of Anonymous Accounts

  • Anonymous or nominal accounts are not permitted.
  • Duplicate or multiple accounts are identified and may be canceled, along with associated winnings, in accordance with KYC policies.

Conclusion

GemBet’s KYC Policy reflects our commitment to maintaining a secure and responsible gaming platform. Users are encouraged to comply with the policy, ensuring a fair and transparent gaming environment.